Refund Policy

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no lengthy explanation required.

Refunds are processed by our payment provider, Paddle.com, the Merchant of Record for all our orders. To request a refund, visit paddle.net — or use the “Ask a question” option on the email receipt Paddle sent you. You can also contact us at info.solmicherae@gmail.com and we'll help you through it. Please have your order reference or receipt email to hand.

When a refund is approved, any unused card credits from that purchase are removed from your account balance. Cards you have already personalised and shared stay viewable by their recipients — a refund doesn't retract a card that has already been sent. Full refunds are returned to your original payment method; Paddle will confirm the timing, which is typically a few business days.

This policy doesn't affect any rights you have under the law in your country, including rights under Paddle's Buyer Terms, available at paddle.com/legal/checkout-buyer-terms.